our mission

A unifying platform to be the voice of the population, providing the
primary, comprehensive source of engagement empowerment, 
useful industry information and resources for individuals
to have championed, quality health and care

We are not healthcare experts. HC Aware let us know that there is publicly available healthcare industry information we had no idea existed. We would never be able to find it if we did; and more importantly, you translated it for us into simple terms the average laymen could understand and use.  ​Scott Barta, Las Vegas healthcare consumer

our focus

I Wish I Had Known is our national campaign to provide a voice for healthcare consumers, because it is the universal comment spoken by patients and their families after challenging healthcare experiences.

HC Aware provides:

• publications online for the public with industry information from caring, veteran clinicians and executives at hcAware;
• the means to understand how to actively partner with providers - with mutual clinician and patient accountability;
• the venue for individuals to have a voice, sharing their stories to learn and educate others - because data does not reflect the whole story;
• a source for finding care championing services for you or your family throughout the various care delivery environments; and,
• resources for the public to be aware of healthcare initiatives affecting them in easy to understand terms, education sessions and videos in patient engagement, and empowerment to champion quality care for themselves or advocating for loved ones. 

We now know that we can and should ask questions!.  ​Medicare Attendee

what industry experts are saying

I very much appreciated your Podcasts, agreeing completely that average folks seeking medical help are ill equipped to ask pertinent questions: I shamefully relate. I walk into a healthcare facility with blind faith, as they are the professionals, I am not. We are paying them to care for us; however, I must be better equipped to ask the right questions and seek clarification without pause - developing a red alert system that prompts me to question whether each healthcare worker involved is functioning in my best interests for quality care.  Peggy T., Medicare consumer, Grand Rapids, MI.

enhancing the consumption of quality healthcare

It is too late to learn how to change a tire when broken down on an icy road, in a blizzard, unaware there is no spare tire or working jack. The same holds true regarding your healthcare.

We need to teach engagement to the greatest 50% of the equation - the actual consumers: What it is; How to perform; What resources are available to assist, before they or their loved ones are in crisis. We need to teach how to champion one's own care by partnering with clinicians.  

navigating the healthcare landscape

​My mother is in a hospital in another state and has no idea what is going on. I have to stay here and work and take care of my family. Doctors are just coming and going. I did not know she would be a candidate to have case management-palliative care coverage for care coordination, keeping me continually updated and part of the care planning. Attendee in her 50s

​Achieving population health requires informed consumers working in partnership with all clinicians, advocates, educators, acute/long term care centers, and home hospitals. ​The public needs to be informed, educated in order to understand what they can do as individuals.

​Learn what are the major industry initiatives, buzz words that impact your care - the things you don't know you don't know about quality healthcare delivery.

educating & empowering consumers to enhance health and quality care
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Delphine HC Innovations, LLC,. All rights reserved, Rose M. Rohloff, 2022

Delphine HC Innovations, LLC,. All rights reserved, Rose M. Rohloff, 2022