for Championing Care
Real Stories from Real People
patients & families having a voice, sharing experiences at the ground level
My dad was in the hospital over Thanksgiving and we got so agitated and more stressed by the time the fifth person walked in not knowing why my dad was even there, asking the same questions over and over. I finally went home and came back with all his medications listed on a piece of paper and handed to them and said, "read it." People kept coming and going even a priest when my dad is Jewish.
An elderly woman with confusion, vomiting, weakness and malaise is taken to the ER, admitted for a three day hospital stay and discharged. She was given a patient experience survey with the response, "Oh, they took such good care of me, they were all so nice."
I wish I knew
a voice for the public to share & learn about healthcare experiences; because the universal response heard after healthcare struggles is,