for Championing Care
Real Stories from Real People
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How dare you ask about co-pay
I went to the doctor, had a diagnosis that I needed a commonly done elective surgery - it was not urgent, emergent as in life threatening. The surgeon stated it needed to be delayed because of Covid. After elective surgeries were being scheduled again, the surgeon's office stated I needed to come back in and be assessed all over again before they could reschedule.
When I called the office, I asked if they were going to bill me for a second co-payment charge, when I was already diagnosed, and I am being told to come back in due to their cancelation; and was put on hold after the admin stated she had no idea.
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